Leveraging AI with Change Management

 

Easiest Ways to Leverage AI in Change Management

The easiest way to start using artificial intelligence in change management is to enhance what  you’re already doing, not overhaul it. Here are simple, practical applications you can try today:

1. AI-Powered Sentiment Analysis

Use tools like Microsoft Viva, Qualtrics, or SurveyMonkey with AI to analyze real-time employee feedback.
Benefit: Quickly identify concerns, resistance, and engagement themes without manual review.

2. Chatbots for Change Communication

Deploy an AI chatbot (via MS Teams, Slack, or tools like Tars/Ada) to answer employee questions about the change.
Benefit: Offers consistent, on-demand support while reducing the burden on change teams.

3. Automated Content Generation

Use ChatGPT to draft stakeholder messages, FAQs, or training summaries.
Benefit: Speeds up communication workflows while preserving time for tailoring and strategy.

4. Predictive Risk Identification

Tap into AI platforms (e.g., LaMarsh’s tech-enabled assessments) to detect emerging risks or resistance.
Benefit: Get ahead of resistance and prioritize support where it’s most needed

5. Personalized Learning at Scale

Integrate AI with your LMS to recommend targeted training content based on job role or engagement behavior.
Benefit: Helps employees build the right skills at the right time.

Want to see how AI can support your change effort today? Join our next Masters of Managed Change™ Program or connect with us for a personalized consultation.

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